1.Please make sure that the distance among the camera,the router and the mobile phone should be close enough when configuring the network.lt is recommended that the distancebetweenthe camera and the wirelessrouter be less than 30 feet.
2.Please make sure that the WIFl signalconnected to the mobile phone 24G wifand 5G wWiFi are both ok.
3.Please check whether the WIFI name and password arecorrect.
4.Please long press the reset button for 5 seconds andtry again after restoring the camera to the factory settings.
1. Please make sure TF card is inserted properly, and restart the camera.
2.Enter the camera settings menu to check the storag estatus 'in good condition'( if the status is abnormal,click to "Format the memory card".)
1.lt might be wIFI signal interference.Reset and restart all wIFI equipment and camera.
2.Move camera closer to WIFI router to have better signal.
3.wWhether the WIFI password has been changed, try to reset the camera and try pairing again.
1.Check settings on your cellphone,make sure notifcationfrom Honestview is allowed.
2.Open your phone's Settings> Apps and Notifications,select Apps and Notification Management respectively,find the APP, "HonestView'app,and turn on all permissions.
Bofore you retum your product or wrlte a revlew please contact our dodlcated customer servlce team dlrectly.we guarantee a professional service that can fx your issue in a faster,more effcient manner.
Yes.It boasts an impressive 15-meter signal range, supports both 2.4G and 5G frequencies, and offers seamless wireless connectivity.
No,This camera is not battery-powered; it requires a continuous connection to the E27 light socket.
Sure, this advanced bulb camera can use for porch, backyard, or indoor/outdoor monitoringensures comprehensive surveillance.
Yes! Once the outdoor camera is successfully connected to your home's WiFi, you can see live video anytime, anywhere by pulling up the app from your phone.
